Thanks, but does query could show ticket which due date and time is 30minutes away from now?
---------- BlackBerry solution provided by www.principleone.com ----- Original Message ----- From: ruslan.zaki...@gmail.com <ruslan.zaki...@gmail.com> To: Thomas Lau Cc: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Fri Dec 16 19:20:49 2011 Subject: Re: [rt-users] SLA due exceed monitor On Fri, Dec 16, 2011 at 13:19, Thomas Lau <thomas....@principleone.com> wrote: > I could set due before Dec 10 2011, but I can't set display all ticket which > due before Dec 10 2011, 2PM, how do you do such query? Due < '2011-11-10 14:00:00' -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
