I have 3 things we did from cron we updated to 4.0.2 from 3.6 and they don’t work now. Can someone advise what I have to change
## At 3 am everyday send a notification to the requestors of tickets in custpndng untouched for 3 days 30 3 */1 * * root /opt/rt4/bin/rt-crontool --search RT::Search::TicketsWithStatus --search-arg custpndng --condition RT::Condition::UntouchedInHours --condition-arg 72 --action RT::Action::NotifyFromRTSystem --action-arg Requestor --template-id 20 --verbose > /var/log/cpend7daynotifyrequestor.out # ## At 3 am everyday resolve tickets in custpndng untouched for 17 days 0 3 */1 * * root /opt/rt4/bin/rt-crontool --search RT::Search::TicketsWithStatus --search-arg custpndng --condition RT::Condition::UntouchedInHours --condition-arg 168 --action RT::Action::SetStatus --action-arg resolved --verbose > /var/log/cpend14dayresolve.out # ## At 3 am everyday send a notification to the owners of open tickets untouched in 1 days 45 3 */1 * * root /opt/rt4/bin/rt-crontool --search RT::Search::TicketsWithStatus --search-arg open --condition RT::Condition::UntouchedInHours --condition-arg 24 --action RT::Action::NotifyFromRTSystem --action-arg Owner --template-id 21 --verbose > /var/log/open3daynotifyowner.out I get an error when they run [crit]: Failed to load module RT::Search::TicketsWithStatus. () at /opt/rt4/bin/rt-crontool line 307. (/opt/rt4/bin/../lib/RT.pm:340) Failed to load module RT::Search::TicketsWithStatus. () at /opt/rt4/bin/rt-crontool line 307. Thanks Mark
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