I ran the install again, The version it put on is 0.09 FALCONE/RT-Authen-ExternalAuth-0.09.tar.gz
Not the new version. I still have the same problem I shelled into CPAN perl -MCPAN -e shell then I ran install RT::Authen::ExternalAuth Is there a different way? Sorry for the dumb questions, but I'm new to this. Van ________________________________________ From: rt-users-boun...@lists.bestpractical.com [rt-users-boun...@lists.bestpractical.com] on behalf of Kevin Falcone [falc...@bestpractical.com] Sent: Friday, February 03, 2012 1:05 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] External Auth using Active Directory 2008 On Fri, Feb 03, 2012 at 06:08:46PM +0000, Howell, Van wrote: > Here is the Apache Log from my last login attempt.... > > [Fri Feb 3 18:02:40 2012] [debug]: Found LDAP DN: CN=Howell\, > Van,OU=Staff,OU=LCU,DC=xxxxxx,DC=xxx,DC=edu > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75) There was a bug reported about commas in DNs causing problems, I wonder if you're running afoul of that (note that your testuser has a different CN). You can try with 0.09_02 which my colleague released last week and is available on CPAN. It contains a bugfix for this. -kevin > [Fri Feb 3 18:02:40 2012] [debug]: LDAP Search === Base: > DC=xxxxxx,DC=xxx,DC=edu == Filter: (member=CN=Howell, > Van,OU=Staff,OU=LCU,DC=xxxxxx,DC=xxx,DC=edu) == Attrs: dn > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100) > [Fri Feb 3 18:02:40 2012] [info]: My_LDAP AUTH FAILED: van.howell > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127) > [Fri Feb 3 18:02:40 2012] [debug]: LDAP password validation result: 0 > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334) > [Fri Feb 3 18:02:40 2012] [debug]: Password Validation Check Result: 0 > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159) > [Fri Feb 3 18:02:40 2012] [debug]: Autohandler called ExternalAuth. > Response: (0, Password Invalid) > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11) > [Fri Feb 3 18:02:40 2012] [error]: FAILED LOGIN for van.howell from 10.1.5.9 > (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:655) -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
