On 02/07/2012 09:44 AM, JC Boggio wrote: > Since we upgraded from RT 3.8 to 4.0.4, we can't assign tickets to > Nobody anymore. > To anybody else works. > > When I give to someuser history says : > "JC Boggio - Given to someuser" > > When I try to give to nobody, I get : > "JC Boggio - Not taken" > > (These are free translations from french)
A coworker pointed out that the french translation is likely just incorrect or misleading. The english for your second transaction is "Untaken" (meaning you gave up the ticket; RT implements this by making a Nobody user the owner). Unless you're seeing problems in the logs, I think you're fine. Nobody displays as the Owner in the Basics section of the ticket display page, right? Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012