I've tried both AdminCC and CC... nothing works.
On Wed, Feb 22, 2012 at 7:32 PM, Kevin Falcone <falc...@bestpractical.com> wrote: > On Wed, Feb 22, 2012 at 10:23:41AM +0200, Bruce Blacklaws wrote: >> Anyone know what causes this and how to fix it? I've added individual >> user accounts and groups as queue "watches" but they do not receive >> the notification email messages when a new ticket arrives. I enabled >> logging and found... > > What kind of Watchers are they? The Scrip you're quoting is looking > for AdminCcs (assuming a standard RT install). > >> [Wed Feb 22 08:19:04 2012] [info]: >> <rt-4.0.1-18896-1329898744-768.58-4-0@ThoughtExpress> No recipients >> found. Not sending. >> (/usr/share/request-tracker4/lib/RT/Interface/Email.pm:352) > > -kevin > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012