On Thu, Feb 23, 2012 at 08:23:51AM +0200, Bruce Blacklaws wrote: > I've tried both AdminCC and CC... nothing works.
There's no need to copy me on replies, I read the mailing list. Are the users you're adding as AdminCcs users with email addresses and are those users someone other than you? -kevin > On Wed, Feb 22, 2012 at 7:32 PM, Kevin Falcone > <falc...@bestpractical.com> wrote: > > On Wed, Feb 22, 2012 at 10:23:41AM +0200, Bruce Blacklaws wrote: > >> Anyone know what causes this and how to fix it? I've added individual > >> user accounts and groups as queue "watches" but they do not receive > >> the notification email messages when a new ticket arrives. I enabled > >> logging and found... > > > > What kind of Watchers are they? The Scrip you're quoting is looking > > for AdminCcs (assuming a standard RT install). > > > >> [Wed Feb 22 08:19:04 2012] [info]: > >> <rt-4.0.1-18896-1329898744-768.58-4-0@ThoughtExpress> No recipients > >> found. Not sending. > >> (/usr/share/request-tracker4/lib/RT/Interface/Email.pm:352)
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