Using RT-4.0.5 on Linux.What is the best way to configure RT to automatically send an email to the owner of a ticket when the ticket is nearly due? Let's say, 1 day before the due date.
I've seen this page... http://requesttracker.wikia.com/wiki/Reminders...but it's for reminders. I'd like to just look at the existing tickets and send the notifications when they're close to due date.
-- Florin Andrei http://florin.myip.org/
