Is there an extension or some other way to essentially do a mail merge ticket creation in RT?
We have about 50 people to email. We'd like to use comma-delimited data, including email address to create a customized ticket/email for each one. Currently our plan is to just use other mail merge software to send the email with the reply-to set to an RT address so that at least when they reply the ticket will be created. Which would be ok. It'd just be very nice to have a ticket # before they reply. thanks, Josh -- Reed College Computer Hardware Services
