I have made the changes as suggested with the full email address and I am still having error messages:
root@helpdesks:~# tail .f /var/log/fetchmail.log tail: cannot open `.f' for reading: No such file or directory ==> /var/log/fetchmail.log <== fetchmail: Warning: the connection is insecure, continuing anyways. (Better use --sslcertck!) fetchmail: Authorization failure on helpd...@ticket.co.it fetchmail: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15 fetchmail: Query status=3 (AUTHFAIL) fetchmail: Warning: the connection is insecure, continuing anyways. (Better use --sslcertck!) fetchmail: Authorization failure on helpd...@ticket.co.it fetchmail: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15 fetchmail: Query status=3 (AUTHFAIL) fetchmail: restarting fetchmail (/etc/fetchmailrc changed) fetchmail:/etc/fetchmailrc:6: syntax error at "/usr/bin/rt-mailgate --queue general --action correspond --url http://localhost/rt"; -----Original Message----- From: 20/20 Lab <l...@pacbell.net> To: Borngunners <borngunn...@aol.com> Cc: rt-users <rt-users@lists.bestpractical.com> Sent: Fri, Jun 22, 2012 6:06 pm Subject: Re: [rt-users] Fetchmail AuthFail Have you tried your full email address as your user name? "helpd...@ticket.co.it" instead of just "helpdesk" most servers wont auth without the full email address anymore. -Matt On 06/22/2012 2:22 PM, Borngunners wrote: set daemon 60 set invisible set no bouncemail set no syslog set logfile /var/log/fetchmail.log poll mailserver.ticket.co.it protocol pop3 username "helpdesk" password "********" mda "/usr/bin/rt-mailgate --queue general --action correspond --$ -----Original Message----- From: 20/20 Lab <l...@pacbell.net> To: rt-users <rt-users@lists.bestpractical.com> Sent: Fri, Jun 22, 2012 4:21 pm Subject: Re: [rt-users] Fetchmail AuthFail On 06/22/2012 8:49 AM, Borngunners wrote: fetchmail: Query status=3 (AUTHFAIL) fetchmail: Warning: the connection is insecure, continuing anyways. (Better use --sslcertck!) fetchmail: Authorization failure on helpd...@ticket.co.it fetchmail: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15 Please help any chance of posting your fetchmailrc ? Most common problem with this error is the lack of single quotes (') around the email address and password. -Matt
