The issue I am having is, if I use the username as helpd...@ticket.co.it, will 
end up having helpd...@ticket.co.it@ticket.co.it, which is not ok for it to 
authenticate. Now, rt and my email server are on 2 separate box and my email 
domain name is different from the server. My email SMTP incoming server is 
zimbra.ticket.co.it and my email domain is ticket.co.it... How do I setup 
fetchmail to work in this case?

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