I made the correction to your suggestion and RT seems to be fetching tickets
from helpd...@health.umd.edu, but I get this message after looking into the log:
root@helpdesks:/var/tmp/rt-4.0.5# tail .f /var/log/fetchmail.log
tail: cannot open `.f' for reading: No such file or directory
==> /var/log/fetchmail.log <==
sh: 1: /opt/rt4/bin/mailgate: not found
fetchmail: reading message helpd...@ticket.co.it@zimbra.ticket.co.it:2 of 8
(7944 octets) (log message incomplete)
fetchmail: MDA returned nonzero status 127
fetchmail: not flushed
sh: 1: /opt/rt4/bin/mailgate: not found
fetchmail: reading message helpd...@ticket.co.it@zimbra.ticket.co.it:3 of 8
(85746 octets) (log message incomplete)
fetchmail: error writing message text
fetchmail: MDA error while fetching from
helpd...@ticket.co.it@zimbra.ticket.co.it
fetchmail: Query status=6 (IOERR)
fetchmail: terminated with signal 15
Anyway that this message can be cleared.
Thanks
-----Original Message-----
From: 20/20 Lab <l...@pacbell.net>
To: Borngunners <borngunn...@aol.com>
Cc: rt-users <rt-users@lists.bestpractical.com>
Sent: Tue, Jun 26, 2012 12:15 pm
Subject: Re: [rt-users] Issue with Fetchmail
--snip--
fetchmail: about to deliver with: /opt/rt4/bin/mailgate
--queue general --action correspond --url http://helpdesks.ticket.co.it/
#*************************************.***************.***********sh:
1: /opt/rt4/bin/mailgate: not found
--snip--
Ok, your username is fixed and your authenticating correctly. However,
its /opt/rt4/bin/rt-mailgate, not /opt/rt4/bin/mailgate. Just change that
in your fetchmailrc file and you should be good to go.
-Matt
