Some progress....I was experimenting with __Set method. So far it is able to alter Created field. But cannot define what datetime format to feed this method.
Tue, 26 Jun 2012 17:34:53 -0400 от Kevin Riggle <kev...@bestpractical.com>: Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 2012: > Hello. > > I am struggling with the following problem without a success: task is to > update Created and Started fields of a ticket inside a custom scrip. I have > found SetStarted method, but not SetCreated. Is it possible to update Created > field manually inside a scrip? Created is set by the RT system when the ticket is created, and can't be updated manually. - Kevin