On Wed, Aug 08, 2012 at 11:33:12AM +0100, Alex Young wrote: > I created the RTIR_SiteConfig.pm file and tried again with no luck.
Is $whois is showing up properly under System Configuration? It should read RTIR Site Config. Also, check for the messages about loading during startup. You may want to turn your RT logs up to debug. -kevin > There is no warning on startup about WHOIS in the apache error.log . > > In /var/log/apache2/error.log I do see the following: > > [Wed Aug 8 10:26:37 2012] [warning]: _options: parsed query string: > google.co.uk at /opt/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 463 > (/usr/share/perl/5.10/Carp.pm:46) > [Wed Aug 8 10:26:47 2012] [warning]: disconnecting from whois.nic.uk at > /usr/share/perl5/Net/Whois/RIPE/Iterator.pm line 63 > (/usr/share/perl/5.10/Carp.pm:46) > [Wed Aug 8 10:26:47 2012] [warning]: Destroying Net::Whois::RIPE at > /usr/local/share/perl/5.10.1/HTML/Mason/Component.pm line 135 > (/usr/share/perl/5.10/Carp.pm:46) >
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