On 08/24/2012 12:32 AM, Simon Dray wrote: > Thomas Hi > > When a tickets is raised by email if the user doesn’t exist it is > created, these are tagged as being auto generated its not a bug. If > you have a problem with tickets being created by spam and I am sure > most of us have at some time since starting with RT you should put > some sort of filter in place. Perhaps BP could put in a config item > which says to only open tickets from registered users, maybe there is > a function in 4.0.6 not usre haven’t got to that yet.
Yep, I know that auto-creating users isn't a bug. You may note I work for Best Practical. ;) The bugs I was pointing out are that users shouldn't be allowed to be created with (crucially) email addresses that point back into RT itself. Thomas