Asanka, Reminders ARE Tickets, in that they reside in the TICKETS Table. The difference is "Type".
Kenn On Tue, Sep 25, 2012 at 12:36 AM, Asanka Gunasekera < asanka_gunasek...@yahoo.co.uk> wrote: > Hi I am trying find why this is hapening "Couldn't find Ticket for > reminder 2087. Please contact administrator." since I have put the cleanup > scripts and they workes when I do testing. But once in a while I get this > error on the dash board. What I do is log in to the DB and make it resolved > > I have been going through the DB and unable to find the relation between > the ticks and treminders > > Thanks and Best Regards > > ------------------------------ > *From:* Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> > *To:* "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> > > *Sent:* Thursday, 20 September 2012, 14:14 > *Subject:* [rt-users] relations between reminder and ticket > > Hi anyone can tell me where RT keeps the relationship between a ticket and > a reminder > > Thanks and Regards > > > -------- > Final RT training for 2012 in Atlanta, GA - October 23 & 24 > http://bestpractical.com/training > > We're hiring! http://bestpractical.com/jobs > > > > > -------- > Final RT training for 2012 in Atlanta, GA - October 23 & 24 > http://bestpractical.com/training > > We're hiring! http://bestpractical.com/jobs > >
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