Hi, sounds like you deleted some rows directly in the database. You should use the Shredder to fully delete items in RT, rather than playing in the DB directly.
For now I would suggest you check out the docs for rt-validator, which may be able to help you find the orphaned rows. Regards Chris O'Kelly Web Administrator Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 minecorp.com.au<http://www.minecorp.com.au> P: 07 3723 1000 M: 0450 586 190 E: chris.oke...@minecorp.com.au<mailto:chris.oke...@minecorp.com.au> S: chris.okelly.mvs<http://skype.com> [http://i.imgur.com/xYx0A.png] From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Asanka Gunasekera Sent: Wednesday, 14 November 2012 3:13 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] relations between reminder and ticket Hi I am getting this messages "Couldn't find Ticket for reminder 2189. Please contact administrator." though I am running this cleanup scripts, can some one tell me what is going on This is not for all the reminders that I see this message, once in a while this would appear and I need to clean them up from the backend Thanks and regards ________________________________ From: Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> To: "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> Sent: Monday, 8 October 2012, 22:42 Subject: Re: [rt-users] relations between reminder and ticket any one have came across this :( ________________________________ From: Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> To: "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> Sent: Tuesday, 25 September 2012, 13:06 Subject: Re: [rt-users] relations between reminder and ticket Hi I am trying find why this is hapening "Couldn't find Ticket for reminder 2087. Please contact administrator." since I have put the cleanup scripts and they workes when I do testing. But once in a while I get this error on the dash board. What I do is log in to the DB and make it resolved I have been going through the DB and unable to find the relation between the ticks and treminders Thanks and Best Regards ________________________________ From: Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> To: "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> Sent: Thursday, 20 September 2012, 14:14 Subject: [rt-users] relations between reminder and ticket Hi anyone can tell me where RT keeps the relationship between a ticket and a reminder Thanks and Regards -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
-------- We're hiring! http://bestpractical.com/jobs
