On 10/09/2012 06:15 AM, Damian Hess wrote: > However, at other times I run the command and mailgate will die at > either User.pm or Principal.pm: > > DBD::mysql::db selectcol_arrayref failed: MySQL server has gone away at > /var/www/rt/sbin/../lib/RT/Principal.pm line 621.
I'd look into solving this problem first as I suspect it produces the other "Not a CODE reference" fatal error. The above error means RT's connection to your MySQL server is being dropped and it can't reconnect. You'll need to tell the list more about your setup (apache conf, RT conf, database setup, etc) for anyone to hazard a guess why. -------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs