Alex your guess was correct. The messages are now correctly imported. I prefer this to the binary file. Thanks a lot, X
On 12 October 2012 11:09, Alex Vandiver <ale...@bestpractical.com> wrote: > On Fri, 2012-10-12 at 10:52 +0200, Xavier Reigner wrote: > > It's better as the emails are not hanging in the mail box, but it > > still not the perfect solution as the content needs more time to be > > read. > > What is missing ? > > "we8iso8859p1" appears to be an Oracle-only way of saying "iso-8859-1". > I suspect that telling RT that those are equivalent is all that is > necessary. You can do that by adding the following to your > RT_SiteConfig.pm: > > require Encode::Alias; > Encode::Alias::define_alias("we8iso8859p1" => "iso-8859-1"); > > You may also want to look into the software that is generating the mail > in question, and see if it can be altered to provide the standard name > for the character set. > - Alex > > > -------- > Final RT training for 2012 in Atlanta, GA - October 23 & 24 > http://bestpractical.com/training > > We're hiring! http://bestpractical.com/jobs >
-------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs