Hi, Does anyone know a simple method for the MakeClicky function to only add [Lookup Host] into a ticket when it is a legitimate FQDN?
When people put a filename like C:\programfiles\someprogram\someprogram.exe.config it decides that someprogram.exe part is a domain and needs the [Lookup Host]. This is RT 4.0.5 and RTIR 3.0.0rc1. Thanks. -------- We're hiring! http://bestpractical.com/jobs