Hi, I can edit system searches by settings->saved searches->"unowned tickets" (for example) -> "You can also edit the predefined search itself: Search - Unowned Tickets"
Now I want add new system search like "owned tickets" for example. When editing existing system unowned ticket search the description for it is "[_1] newest unowned tickets". What is "[_1]" meaning and what to use as description there if I want new _system_ search? rt 4.0.8 Thanks, -- Arkadiusz Miśkiewicz, arekm / maven.pl -------- We're hiring! http://bestpractical.com/jobs