Thanks. I understand that it's possible to have multiple queues. Is it possible to have a multi-tenant setup i.e. one RT install with each "tenant" having its own environment e.g. domain, users, admin rights etc. Each tenant can log in to its own domain and administer the system (for themselves without affecting anyone else). From what I can see there is one local config file for all of RT and it's not possible to specify multiple domains.
Cameron From: Kenneth Crocker [mailto:kenn.croc...@gmail.com] Sent: Wednesday, 12 December 2012 4:14 p.m. To: CB Subject: Re: [rt-users] Multi-tenant Cameron, That's the whole point of RT being so flexible. I have set up several clients with different workflows for different Queues via Queue-based scrips and templates, etc. One domain, many Queues and each Queue has it's own set of processes, Custom Fields, scrips, templates, etc. Kenn On Tue, Dec 11, 2012 at 9:33 AM, CB <kj...@xnet.co.nz> wrote: Is it possible to set up RT 4 in a multi-tenant environment? Each tenant would have their own domain name/look/queues/scrips etc without requiring a separate RT install. Cameron -------- We're hiring! http://bestpractical.com/jobs -------- We're hiring! http://bestpractical.com/jobs
