On Mon, Jan 07, 2013 at 05:24:20PM -0500, Matt Brennan wrote: > I tried added this to the beginning of my "On Create Autoreply To > Requestors" scrip (condition was set to user defined):
Since you've made this User Defined, you'll need to handle the check if it was a Create manually in your code also. > return 0 if ( $self->TransactionObj->CreatorObj->PrincipalObj eq > $RT::SystemUser ); This stringifies PrincipalObj and compares it to the stringification of $RT::SystemUser which isn't going to work. You want to compare both ->Id using numberic comparison (== not eq) -kevin
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