The dashboards show a summary of unresolved and resolved tickets for a particular queue. We have separate dashboards for separate queues.
There is nothing in particular that we wish to hide - I think allowing everyone to be privileged by default would be OK for us unless someone convinces me otherwise. -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Thursday, February 28, 2013 11:04 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Dashboards for unprivileged users On Wed, Feb 27, 2013 at 06:13:49PM +0000, Edsall, William (WJ) wrote: > I've created a project dashboard which we would like the general community > to access without > any special privileges. By default, the user is unprivileged and can only > see SelfService. We > do not want to mark users are privileged by hand to achieve this. > > I was thinking of making all users Privileged by default but maybe this > isn't the right way to > solve this? > > By the way our installation is auto-creating accounts via Kerberos > authentication. Dashboards are not available in the SelfService UI. It's definitely possible to extend RT to show them, but there are a lot of corner cases. If you tell the list what you were hoping to show your unprivileged users with the dashboards you might get simpler suggestions. -kevin -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
