Edsall, William (WJ)" <wjeds...@dow.com> wrote: >The dashboards show a summary of unresolved and resolved tickets for a >particular queue. We have separate dashboards for separate queues. > >There is nothing in particular that we wish to hide - I think allowing >everyone to be privileged by default would be OK for us unless someone >convinces me otherwise. Privileged only means another interface. With groups you can restrict them so that they can only do and see what you want.
Joop -- Sent from my Android phone with K-9 Mail. Please excuse my brevity. -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
