On Wed, Feb 27, 2013 at 09:11:51PM +0000, olavo wrote: > We recently upgraded from ver 3.6 to ver. 4.0.9,and one of the things a we > noticed was that old ticket links are lost and we can no longer see the > references in history of each ticket. > > The links are probably lost due to change in Organisation name change. Is > there > a easier way to fix this? Links created subsequently work just fine.
We added a --fix-links option to the 4.2 version of rt-validator, however we've run it on 4.0 installs without trouble. You can grab https://github.com/bestpractical/rt/blob/master/sbin/rt-validator.in using the raw link and copy it into your unpacked 4.0.9 tarball over the top of the existing sbin/rt-validator.in Rerun configure (the incant is saved in /opt/rt4/etc/RT_Config.pm if you've forgotten it) and then read ./sbin/rt-validator --help for the links only code. As always, make sure you have a current working backup before running the validator. -kevin
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