On 03/29/2013 01:18 PM, Hugo Escobar wrote: > Hi, > > I've been using the REST api for some time to communicate RT with a custom > made web app. > > I'm having problems sending files when their size approach 1MB. > > The following lines show up in apache's error logs when i attempt to > upload big files: > > [Fri Mar 29 16:07:08 2013] [warn] [client 192.168.1.106] mod_fcgid: > error reading data, FastCGI server closed connection > [Fri Mar 29 16:07:08 2013] [error] [client 192.168.1.106] Premature end > of script headers: rt-server.fcgi > > For smaller sizes it works perfectly, even with multiple files.
Read the warning about mod_fcgid here: http://bestpractical.com/rt/docs/latest/web_deployment.html#mod_fcgid 1MB isn't the large or small default, but perhaps something else set FcgidMaxRequestLen recently and you need to increase it.