Paul, To own a ticket, you have to have the right to "Take" a ticket.
Kenn On Tue, Apr 16, 2013 at 7:31 PM, hopcon <suppo...@hopkinsonconsulting.com.au > wrote: > I am having this same problem in RT 4.0.7, but your solution doesn't work > for > me as there is no OwnTicket option in Group Rights under either group or > queue configurations. > > What is the new way of limiting ticket ownership to priveleged users? > > -- Paul -- > > > > -- > View this message in context: > http://requesttracker.8502.n7.nabble.com/Limit-Owner-dropdown-to-only-privileged-users-tp10765p53502.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. >
