Well thanks to everybody who offered help. I do not know what has changed. I installed it again from apt and it all worked. I will try it on a new virtual machine tomorrow just to be sure.
On 26/05/2013, at 3:37 AM, "Bill Cole" <[email protected]> wrote: > On 24 May 2013, at 18:06, Gary McRae wrote: > >> I have not explained we'll. >> The installation was fully from the apt repository. The files in /tmp are >> from my attempts to overcome the problem. Nothing has been installed from >> /tmp. >> apt-get install rt4-extension-assettracker installs without any errors being >> thrown up. Just the correct files do not appear. It is not working correctly >> but it looks as if it is. >> I have tried on a clean debian 7 install with the same result. > > It seems clear that the install did not actually work, since it clearly did > not put the AssetTracker module anywhere. Also odd is that the perl load > error does not seem to be looking for the module where the Debian package > seems to be intending to install it, under > /usr/share/request-tracker4/plugins/RTx-AssetTracker/. Is there anything > there? > > This seems to be an installation problem. Does 'dpkg -s > rt4-extension-assettracker' claim that the package is actually installed? > > > -- > RT Training in Seattle, June 19-20: http://bestpractical.com/training -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
