Try rest interface instead of RT CLI.
" Authentication Edit The REST Interface does not support HTTP-Authentication. So you must get a valid Session-Token and submit the cookie each request. You usually get a Session-Cookie by submitting the default login form. Use variables "user" for login and "pass" for password values. wget doesn't escape any characters in the --post-data option so make sure you properly escape any special characters in the password." http://requesttracker.wikia.com/wiki/REST Diaulas Castro Consultor Linux / Microsoft InterSolution Informática Tel.: ( 55 11 ) 3443-1472 www.intersolution.inf.br Oracle Certified Partner -----Mensagem original----- De: Jean-Christophe Boggio [mailto:rt-us...@thefreecat.org] Enviada em: quinta-feira, 6 de junho de 2013 20:05 Para: Landon Stewart Cc: Diaulas Castro; RT Users Assunto: Re: [rt-users] RES: Is it possible to specify a different user with RT CLI ? Thanks for your answers but that's not what I'm looking for. This method will work if I store the passwords for every user in clear form. What I want is to only have the root (admin) passwd in a RT Config File and issue the comment/correpond AS some user. I am making a dedicated interface to RT. Is this possible ? -- Jean-Christophe Boggio -o) c...@thefreecat.org /\\ Independant Consultant and Developer _\_V -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
