On Fri, Jun 07, 2013 at 01:04:38AM +0200, Jean-Christophe Boggio wrote: > Thanks for your answers but that's not what I'm looking for. This > method will work if I store the passwords for every user in clear > form. > > What I want is to only have the root (admin) passwd in a RT Config > File and issue the comment/correpond AS some user. I am making a > dedicated interface to RT.
While the REST interface (which is what the command line client uses) does not allow you to impersonate a user without knowing passwords or cookies, you can use RT's core perl API to load any user and record actions as that user. -kevin
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