On Fri, Jun 14, 2013 at 01:23:45PM +0200, pavel.si...@linuxbox.cz wrote:
> I'v got a mailgate plugin in which i am trying to set value to Ticket
> CustomField.
> I'm using this method:
> my ($st,$msg) = $args{Ticket}->AddCustomFieldValue( Field => $CFObj->id,
> Value => $id,
> RecordTransaction => 1 );
>
> However this always fail with error message:
> Failed to save CF value: 100 as value for CF. Error: Custom field 1 does
> not apply to this
> object
>
> This look like the CF value cannot be assigne just because the ticket
> itself does not really
> exist yet. Is it the problem?What's the Action? Is this during creation or a correspond/comment? Normally folks do CF manipulation from Scrips rather than Mail Plugins. -kevin
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