On Wed, Jul 31, 2013 at 10:45:17AM -0400, Christopher Costa wrote: > "You are going to encrypt outgoing email messages, but there is a problem > with a recipient's > public key. You have to fix the problem with the key, disable sending a > message to that > recipient, or disable encryption. > > User XXXXXXXX has a problem. There are several keys suitable for > encryption. > Select a key you want to use for encryption:" > > It shows me a select box that lists his 2 keys. However, no matter which > one I select, it > always returns me right back to this same error message. This is the same > user that works just > fine as a One-time email recipient in other queues. If I delete one of his > keys from the > keyring, the email then works fine. Users that have a single public key > aren't showing any > errors, even when they are queue AdminCc. >
There is no 'preferred key' feature in RT (it was not implemented, although there is the start of some support for it). However, not respecting the choice in the UI seems like a bug. Please send more information about that to the RT bugtracker. http://bestpractical.com/rt/issues.html -kevin
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