> Has anyone installed the RT Extension on RT 4.13? Do you mean the Summary By User extension on RT 4.0.13?
> registered the component in RT_Config.pm. Do you mean RT_SiteConfig.pm? > However, even after all of this, > there doesn't seem to be anything in the RT GUI with the option for "Summary > By User". What operating system? How are you installing the extension? Relevant section (and exact filename for good measure) of RT site configuration file?