Hi I have four queue and I am not able to find the messages with queue name. with ticket ID no. and with ticket status like (open,resolved,new) able search the same.
with queue when search nothing display. search example was also given and tried it the following *Start the search term with the name of a supported field followed by a colon, as in queue:"Example Queue"* so I have type like queue:dev Here dev is my queue. please guide how can I search with queue also. -- View this message in context: http://requesttracker.8502.n7.nabble.com/ticket-searching-problem-tp56749.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training
