Hi all, I have a couple of questions regarding how the email history/cache works in regards to RT.
I've inherited managing our organizations RT (4.0.10) system from an out going employee. Now every time the previous guy would do anything administrative (upgrading ect...) he'd pretty much dump every prior email notification RT ever sent in our inboxes and I am hoping to avoid doing that so: 1.) Is there any documentation I can look through as my Googlefu didn't come up with anything and 2.) Would something as simple restarted the httpd service cause this to happen. Thanks for taking the time to read this and I appreciate any advice given. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Questions-regarding-email-functionality-tp56836.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training