On Mon, Aug 04, 2014 at 12:22:52AM +0000, Hal Douglas wrote: > Thomas Sibley <trs <at> bestpractical.com> writes: > > On 05/16/2013 05:14 PM, Philip Brown wrote: > > > After doing a few searches, it seems that using the "rt-shredder" tool > > > is the one true way to delete a user. > > > > > > Unfortunately... i find the documentation on it, inscruitable :( > > > > > > Could someone please give me a simple, straightforward commandline to > > > delete user X? > > > > > > I was hoping it would be as simple as > > > > > > > > > rt-shredder --plugin User name=doomeduser > > > > > > but that does not seem to be adequate. > > > > The format is incorrect. --plugin takes a single argument, but you've > > space separated it and hence it's two. See > > http://bestpractical.com/rt/docs/latest/rt-shredder.html for the proper > > format; you're close. > > > > Alternatively, use the admin web interface instead of the command line. > > Select "Users" from the object type and then enter "doomeduser" in the > > Name field. If the user isn't disabled, either disable them first or > > enter "enabled" in the status field (which defaults to "disabled" if > > empty, for safety). > > Okay, so I was trying to do the same thing myself and struggling just as > much with the documentation as the original poster was. > > After banging my head against the keyboard for a while I worked it out, so I > recorded in this blog post: > > http://sysadministrivia.blogspot.com.au/2014/08/deleting-user-from-rt-using-shredder.html > > I thought I'd post back with the answer in the hope it might help the next
The more durable and lasting thing would probably be a documentation patch. -kevin
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