So the documentation at https://www.bestpractical.com/docs/rt/4.2/UPGRADING-4.0.html says:
> Since 4.0.0, RT's ticket content search is disabled by default because of > performance issues when used without full text indexing. For details on how > to re-enable it with (or without) full text indexing, see > docs/full_text_indexing.pod. However this URL https://www.bestpractical.com/docs/rt/4.2/full_text_indexing.html contains only information on how to enable full text indexing, and no information on how to enable it without the indexing. Seems like you need to add the information from http://blog.bestpractical.com/2011/06/full-text-searching.html to the top of this page. -- Jo Rhett +1 (415) 999-1798 Skype: jorhett Net Consonance : net philanthropy to improve open source and internet projects.