>If I understand you correctly, you need to make your user "privileged." >Unprivileged users are forced to use the Self Service area.
>I don't know what you mean by 'edit "username" to "user"'. Are you trying >to change the visible wording on the login page? Yes i want to change visible wording on the login page. i have changed permission RT_SitecConfig.pm (775 & 777) but it doesn't work. what i have to do?