Hello, I have 2 questions about signatures.
1. For our "non-request-tracker"-mails I have a HTML-Template, to standardize all our outgoing email signatures (on the email server runs a program that attaches the template with filled in parameters for name phone number etc. to every email) is it possible to use a HTML-Template like this also for emails sent through request tracker? (the problem is, the software only sees one email address for each queue, so I need to generate the signature directly in RT. 2. In the moment our signatures are attached under the quoted text; many customers complain about this. Is it possible to place the signature between message and quoted text? By the way: we use RT 4.2.8 Best regards, Bernhard