Hello, i am using rt-email-dashboards on a cron job to send email to tech support agents about opened tickets. It works fine, but it also send the email when the agent doesn't have tickets opened (meaning, the saved query returns blank)
I don't see anything in rt-email-dashboards to avoid this. Perhaps a patch is needed? I am not a perl programmer but logically the patch should be simple, something like: old code: <code that actually sends the email> new code: if query result is not empty then <code that actually sends the email> end if -- View this message in context: http://requesttracker.8502.n7.nabble.com/rt-email-dashboards-when-query-returns-blank-tp60171.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
