OK, then remember this, once you will upgrade to RT 4.4, because this version will support [1] searches like
Status = '__active__' Chris [1] https://github.com/bestpractical/rt/commit/20f3268 Am 29.10.2015 um 15:39 schrieb markus.wildb...@magna.com: > Hi Christian! > > Thanks a lot for your response! This solved my problem! > > As we have different lifecycles in place, I stay with looping through > all queues... > > > Greetings, > Markus
