Search github for: RTx-BecomeUser this Could help you. Von meinem iPhone gesendet
> Am 12.11.2015 um 19:23 schrieb Joe Kirby <ki...@umbc.edu>: > > At time some folks on campus report that RT is slow for them. > > I try to create a test user with the same access but this does not always > help me because they may have a lot of tickets or a dashboard item/report > that I cannot emulate. > > Does RT have any built-in mechanism for SuperUser to do such a thing. > > We use single sign on and thus I am unable to override that. > > Thanks > > Joe > > Joe Kirby , Assistant Vice President, Business Systems > Division of Information Technology (DoIT) > Support Response - http://www.umbc.edu/doit > Administration 627 > Office - 410-455-3020 > Email - ki...@umbc.edu >