On 01/08/2016 12:11 PM, Ashley Etherington wrote:
You can create a child of the ticket using the links section
Open your existing ticket and look at the links section and click on create. This will "clone" your ticket and all custom fields
Link should look like: Create.html?Queue=12&CloneTicket=84816&new-MemberOf=84816
BTW: Is there any possibility to clone the whole or selected content too?
smime.p7s
Description: S/MIME Cryptographic Signature
