Yes, i use rt-mailgate and postfix, and i set the corresponding alias in /etc/aliases
În sâm., 23 ian. 2016 la 21:08, Ram <ram0...@gmail.com> a scris: > From: Dumitru Catalin <d.i.cata...@gmail.com> >> To: "rt-users@lists.bestpractical.com" >> <rt-users@lists.bestpractical.com> >> Subject: [rt-users] sort tickets in queue by email >> Message-ID: >> < >> camqs9gh3re5incnsqps9j9cu8h-ns-6kw4m_+5c-rtrvzwh...@mail.gmail.com> >> Content-Type: text/plain; charset="utf-8" >> >> Hello, >> >> >> I set replay address and comment address for a queue. All tickets sent to >> this address I want to be inserted in that queue, but the system try to >> create the ticket in General queue. >> >> I need some advice, how can I sort the ticket in queue by address >> specified >> for that queue. >> >> > If you are using rt-mailgate make sure for those email addresses to > specify the right queue name with "--queue queuename" >
