Thank you but i solved the problem, the call to rt-mailgate was not correct.
În lun., 25 ian. 2016 la 20:13, Ram <ram0...@gmail.com> a scris: > Show the calls to rt-mailgate from your configuration file(s). > > > > On Sat, Jan 23, 2016 at 11:51 PM, Dumitru Catalin <d.i.cata...@gmail.com> > wrote: > >> Yes, i use rt-mailgate and postfix, and i set the corresponding alias in >> /etc/aliases >> >> În sâm., 23 ian. 2016 la 21:08, Ram <ram0...@gmail.com> a scris: >> >>> From: Dumitru Catalin <d.i.cata...@gmail.com> >>>> To: "rt-users@lists.bestpractical.com" >>>> <rt-users@lists.bestpractical.com> >>>> Subject: [rt-users] sort tickets in queue by email >>>> Message-ID: >>>> < >>>> camqs9gh3re5incnsqps9j9cu8h-ns-6kw4m_+5c-rtrvzwh...@mail.gmail.com> >>>> Content-Type: text/plain; charset="utf-8" >>>> >>>> Hello, >>>> >>>> >>>> I set replay address and comment address for a queue. All tickets sent >>>> to >>>> this address I want to be inserted in that queue, but the system try to >>>> create the ticket in General queue. >>>> >>>> I need some advice, how can I sort the ticket in queue by address >>>> specified >>>> for that queue. >>>> >>>> >>> If you are using rt-mailgate make sure for those email addresses to >>> specify the right queue name with "--queue queuename" >>> >> >
