Hi Keith, On Tue, Jan 26, 2016 at 11:29 AM, Keith Creasy <kcre...@aph.org> wrote: > Hi. I’m going to try this but so far I’ve gotten little or no response to > anything I’ve asked.
What version of RT are you running? > It appears that if you put the “Time Left” field in a search result it tries > to convert to days, which in our case is just confusing as we are tracking > actual work hours and not calendar time. Are you talking about a query predicate or the formatting of the displayed results? I'm running 4.2 and did a quick test and the displayed "Time Worked" was in minutes. -m RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany March 14 & 15, 2016
