On 2 Feb 2016, at 11:22, Joseph Mays wrote:
Here’s what I get in the logs when try to pull an info.php from
the website....
Why would you think that is a reasonable thing to do? I would hope
that would NOT work on any normal RT installation.
I don't know why I wrote that, it was a year ago, but I think I just
put in info.php as a brain misfire or something.
No need to beat a dead horse, but your Apache log lines showed a request
for /info.php and a fcgi timeout 300s later, so it wasn't entirely
random.
Certainly info.php was not installed on the site. Regardless, it was
trying to start the rt-server, as it is now under a completely new
freebsd, apache and rt installation (when I assure you I am still not
trying to pull info.php) and the error is the same.
And my advice is as given: crank up Apache error logging and RT's
built-in logging and check what is logged. There should be more info
available than just the timeout. The fact of a timeout says for sure
that the rt-server.fcgi script was launched and did *something*.
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