The Fast CGI modules can be picky about permissions. To troubleshoot,
you might start with adding the --with-web-user and --with-web-group
options to your ./configure command to set them to the user/group for
your version of Linux (or FreeBSD). Some systems use 'apache' some have
another user/group.
In addition, the generated Makefile has a 'make fixperms' target that
will reset permissions on your RT directories to what it thinks they
should be.
Sometimes getting the user/group and permissions correct can make
FastCGI happy.
On 2/2/16 11:22 AM, Joseph Mays wrote:
Here’s what I get in the logs when try to pull an info.php from the
website....
Why would you think that is a reasonable thing to do? I would hope
that would NOT work on any normal RT installation.
I don't know why I wrote that, it was a year ago, but I think I just
put in info.php as a brain misfire or something. Certainly info.php
was not installed on the site. Regardless, it was trying to start the
rt-server, as it is now under a completely new freebsd, apache and rt
installation (when I assure you I am still not trying to pull
info.php) and the error is the same.
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---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany March 14 & 15, 2016