Hi All,
Set it up as Piotr pointed out but now getting an Internal error:
[Sun Feb 21 16:51:48.198523 2016] [mpm_prefork:notice] [pid 32464]
AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9
PHP/5.4.16 mod_perl/2.0.9dev Perl/v5.16.3 configured -- resuming normal
operations
Can't locate UNIVERSAL/require.pm in @INC (@INC contains:
/opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5
/usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
/usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at
/opt/rt4/sbin/../lib/RT.pm line 60.
BEGIN failed--compilation aborted at/opt/rt4/sbin/../lib/RT.pm line 60.
Compilation failed in require at /opt/rt4/sbin/rt-server.fcgi line 86.
From browser:
500 Internal Server Error
The server encountered an internal error or misconfiguration and was
unable to complete your request.
Please contact the server administrator at <our email> to
inform them of the time this error occurred, and the actions you
performed just before this error.
More information about this error may be available in the server error log.
Then I see the at the bottom of the logs:
mod_fcgid: error reading data from FastCGI server
core:error End of script output before headers: rt-server.fcgi
At this point do I need to re-install with a different configure
--with-web-handler=fcgid instead of --with-web-handler=fastcgi ?
Thanks,
Brad
On 02/19/2016 01:47 PM, Brad wrote:
Hi Piotr,
Ahhh
did a yum search for fastcgi and thats what was available, didnt even
look that closely at the mod name.
Thanks,
Brad
On 02/19/2016 01:25 PM, Piotr Szymborski wrote:
Hi Brad,
for starters mod_fastcgi is not the same as mod_fcgid, you need to
configure it differently.
Look on
https://www.bestpractical.com/docs/rt/4.4/web_deployment.html#mod_fcgid
vs
https://www.bestpractical.com/docs/rt/4.4/web_deployment.html#mod_fastcgi
Just ctrl+c,ctrl+v that code to your apache config, modify directory
to rt if it differs and it should work using mod_fcgid.
Best regards,
Piotr Szymborski
On 2016-02-19 18:49, Brad wrote:
Hi Matt,
yum install mod_fcgid
Loaded plugins: fastestmirror, rhnplugin
This system is receiving updates from RHN Classic or Red Hat Satellite.
Loading mirror speeds from cached hostfile
Package mod_fcgid-2.3.9-4.el7.x86_64 already installed and latest
version
Nothing to do
added to siteconf:
FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5
-idle-timeout 300
restarted httpd and it errors:
Invalid command 'FastCgiServer', perhaps misspelled or defined by a
module not included in the server configuration
Now I dont see any reference for where yum puts this but a locate
pulls:
/usr/lib/tmpfiles.d/mod_fcgid.conf
/usr/lib64/httpd/modules/mod_fcgid.so
/usr/share/doc/mod_fcgid-2.3.9
/usr/share/doc/mod_fcgid-2.3.9/CHANGES-FCGID
/usr/share/doc/mod_fcgid-2.3.9/ChangeLog
/usr/share/doc/mod_fcgid-2.3.9/LICENSE-FCGID
/usr/share/doc/mod_fcgid-2.3.9/NOTICE-FCGID
/usr/share/doc/mod_fcgid-2.3.9/README-FCGID
/usr/share/doc/mod_fcgid-2.3.9/STATUS-FCGID
/usr/share/doc/mod_fcgid-2.3.9/fixconf.sed
/usr/share/doc/mod_fcgid-2.3.9/mod_fcgid.html.en
I do see some directions fromwww.fastcgi.com/mod_fastcgi/INSTALL for a
binary build but nothing in reference to a package install but this
does
look correct, doesn't it?
/usr/lib64/httpd/modules/mod_fcgid.so
and the new httpd grabs these on start...?
Thanks,
Brad
On 02/19/2016 12:23 PM, Matt Zagrabelny wrote:
On Fri, Feb 19, 2016 at 11:18 AM, Brad <bradzynd...@comcast.net>
wrote:
Hi Matt,
I did follow a guide not sure if it was the most recent or the one
required
by RT though, used apache.org I think.
https://www.bestpractical.com/docs/rt/4.4/web_deployment.html#mod_fastcgi
Here is the siteconf, the httpd.conf and ssl.conf are base (not
edited,
except for servername and cipher suite)
The docs have a line like:
FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5
-idle-timeout 300
<VirtualHost xxx.xxx.xxx.xxx:443>
ServerName <our FQDN>
LoadModule fcgid_module modules/mod_fcgid.so
SSLCertificateFile /etc/pki/tls/certs/ca.crt
SSLCertificateKeyFile /etc/pki/tls/private/ca.key
AddDefaultCharset UTF-8
ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi
The docs have a trailing slash on rt-server.fcgi. Not sure if that
matters.
-m
---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016
---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016
---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14 & 15, 2016
* Washington DC - May 23 & 24, 2016
