On Sun, Feb 21, 2016 at 11:20 AM, Brad <bradzynd...@comcast.net> wrote: > Hi All, > > Set it up as Piotr pointed out but now getting an Internal error: > > [Sun Feb 21 16:51:48.198523 2016] [mpm_prefork:notice] [pid 32464] > AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9 > PHP/5.4.16 mod_perl/2.0.9dev Perl/v5.16.3 configured -- resuming normal > operations > > > Can't locate UNIVERSAL/require.pm in @INC (@INC contains: > /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5 > /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at > /opt/rt4/sbin/../lib/RT.pm line 60. > BEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT.pm line 60. > Compilation failed in require at /opt/rt4/sbin/rt-server.fcgi line 86. > > > From browser: > 500 Internal Server Error > > The server encountered an internal error or misconfiguration and was > unable to complete your request. > > Please contact the server administrator at <our email> to > inform them of the time this error occurred, and the actions you > performed just before this error. > > More information about this error may be available in the server error log. > > Then I see the at the bottom of the logs: > > mod_fcgid: error reading data from FastCGI server > > core:error End of script output before headers: rt-server.fcgi > > > At this point do I need to re-install with a different configure > --with-web-handler=fcgid instead of --with-web-handler=fastcgi ?
If you use with fcgid then use the right configs for that handler. If you use fastcgi, then use the right configs for that handler. https://www.bestpractical.com/docs/rt/4.4.0/web_deployment.html -m --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016